By accessing and using Luxury Link’s premium employee transport services, you agree to abide by the following terms and conditions. These terms outline the guidelines for booking, cancellations, vehicle usage, and liability, ensuring a smooth and hassle-free experience for our valued corporate clients. We encourage you to review these conditions carefully, as they define our commitment to providing luxurious, reliable, and professional transportation. If you have any questions, please feel free to contact us for further clarification.
1. Booking and Payment
Booking: To ensure availability, please book your transport in advance. A confirmation will be sent once your reservation is processed.
Payment: Full or partial payment may be required at the time of booking. We accept online transfers, corporate payments, and other convenient methods.
2. Cancellation and Refunds
Cancellation: Cancellations must be made at least 24 hours before the scheduled pickup to avoid charges. Late cancellations may incur fees.
Refunds: Refunds are subject to our cancellation policy and may include a small processing fee. No refunds will be issued for last-minute cancellations or no-shows.
3. Vehicle Usage & Conduct
Usage: All passengers are expected to follow local traffic laws and company guidelines. Any misuse or damage may result in additional charges.
Driver Conduct: Our chauffeurs maintain the highest professional and safety standards. If you have any concerns, please notify us immediately.
4. Insurance and Liability
Insurance: All vehicles come with standard insurance coverage, with additional options available upon request.
Liability: Luxury Link is not responsible for personal injuries, losses, or damages during transit. Any vehicle damage caused by passengers may result in additional charges.
5. Additional Charges
Late Fees: Delays in drop-offs beyond the scheduled time may incur additional charges based on vehicle availability.
Extra Services: Special requests such as extended routes or additional mileage may include extra charges, which will be communicated upfront.
6. Changes to Booking
Modifications: Any changes to your booking (time, date, etc.) should be requested at least 24 hours in advance. Changes are subject to availability and may involve extra fees.
7. Data Protection
Privacy: We use your personal information only to facilitate our services and ensure confidentiality. Your data is never shared without consent.
8. Force Majeure
Unforeseen Events: Luxury Link is not liable for delays or cancellations caused by circumstances beyond our control, such as natural disasters or strikes.
9. Dispute Resolution
Disputes: Any disputes will be resolved per applicable laws. We always strive for amicable resolutions before legal action.
By booking with Luxury Link, you acknowledge and agree to these terms. For any inquiries, please contact our support team.